Took my truck here after an accident & they did a fantastic job. The body work & paint is perfect, looks like nothing ever happened. The office staff were very nice too & handled everything with insurance. Actually a very easy process overall & would happily use them again.
Jeff Mowbray is awesome, his customer service ranks excellent. He made me feel confident in what was offered and followed through. I recommend him to anyone needing this service. Thanks Jeff...
Dawn and Aaron were very professional and went out of their way to help me. They always answer their phone calls. It was a pleasure to do business with them.
My vehicle (2017 Escape) was stolen, then recovered after a fender-bender. After getting it out of inpound I looked for bodyshops and went with this one because it's from my dealership and they have a transparent process. I picked my car up today after a couple weeks there and it was worth it. They kept me in the loop when things changed with repair costs, and the front desk had me talk to the repair manager overseeing my car before driving off.... He asked me to let me know if anything felt off and they'd address it.I would absolutely recommend this bodyshop. They're upfront, honest, and their work is great (but pricey). If you have a Ford, I'd at least inquire and get a quote here. They do good work.read more
I met a nice man named Greg Powell he was professional on time he made sure he got every scratch and dent on my car he also had very great customer service which I loved the most
Unfortunately, I have had to use their services twice. Both times, I have been taken care of well and treated with respect. Andy Mohr Collision Center helps people make the best of bad situations.
What an exceptional experience from start to finish. You can tell they are under new leadership and have a customer first mentality at this shop. On 1/7/2019 I brought my 2017 Toytota Highlander to the Andy Mohr Collision Center in Plainfield to have some work done on the bottom of the drives door along with the lift gate. I was met with a warm welcome and smile by KeTina at their front desk. I explained the repairs I was looking to have and... within 5 minutes both Stacey and Gregg (estimators) had me pull the truck in for inspection. I stress this because I had stopped at another local body shop and they stated they would not even be able to estimate for 7 days, I was pretty turned off with that center. Both Stacey and Gregg were friendly and professional at the same time, and explained what needed to take place to fix the areas correctly. After thorough explanation and a fair quote I was ready to have the vehicle fixed at Andy Mohr in Plainfield. During the process they did have some extra labor that was needed to complete the repair correctly. The manager Dawn spoke with me and settled on a more than reasonable price considering the amount of work they were doing. The vehicle was completed in 3 days and looks amazing. This experience could have been really bad but the whole team in Plainfield really showed me what customer service is and their number one priority was that I was happy with my experience. Dawn and her team delivered to say the least. I will be doing business with them in the future and recommend to any and all.read more
I am very pleased with the work I had done to my Escape following an accident I was in. The entire body shop was so friendly and made sure I was kept up to date with everything that was going on during the repairs. The quickness of the repairs was amazing, and the work they did was out of this world. My vehicle looks perfect, and you would never know that anything had ever been damaged. I know the paint is hard to do at times because of the... special colors, but they nailed it when it came to doing mine. I highly recommend anyone needing body work done, to bring their vehicles here, you will NOT be disappointed. A HUGE thank you to Andy Mohr Collision Center for making my experience amazing easy and fast.read more
I am very satisfied by their work and the attention to detail that Dawn gave us from the first time we walked in which is truly what brought me back. Thank you for treating us with the utmost care Dawn.Great customer experience!
They repaired my vehicle to pre accident condition. The manager Myra Gregg walked me through every step of the process from start to finish. She called me frequently with updates on how the repairs were going. I have lived in Plainfield my whole life, in the past I had heard nightmare stories about Andy Mohr Collision, but after going there and dealing with the staff and my car looking better than ever after completion, I will never go anywhere... else, and I will make sure to tell everyone I know, I have already told everyone in my church and the parents I deal with in my youth ministry.. ANDY MOHR COLLISON PLAINFIELD, MYRA GREGG AND HER STAFF ARE FANTASTIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more
They are a great staff and go above and beyond to make sure my vehicle was done in a reasonable time frame. I was very pleased with the services I received from them. GREAT customer service!
Very friendly and helpful (from appraisal through repair process, both with every step, as well as procuring rental vehicle). Repairs expertly done and lifetime warrantied. Excellent all around.
I have used this shop several times for different vehicles and found everyone very polite from front desk to appraiser. Their work was excellent and I would highly recommend them.
Andy More did a stellar job on my Camaro! I will have to disagree with the other reviews I have read. Their customer service was outstanding as well! I received periodic email updates about the progress of my car too. I would definitely recommend them.
I had a wonderful experience with Andy Mohr Collision. From the first phone call with Nancy Budd I knew this is where I wanted to take my car after my wreck. She is great to work with and the other staff was so great as well. They kept me updated on my car via text and gave it back to me in perfect shape. They even arranged for my rental to pick me up and I was able to leave it there when I got my car back. Thank you all for making this... process so easy!read more
