I had wrecked my Yukon and taken it to them to repair. It was an amazing experience! They said how long it would take and got the vehicle back to be way before then. I would use them again! Dawn Wheeler the manager of the shop was very personable as well all her staff.
I sent my car there after a car (2010) accident to get it repaired, from the front of the office to the back everyone was professional, answered my questions and provided me with options. It was a stressful situation, however, the staff at Andy Mohr Collision Center in Plainfield made it more tolerable. Again thank you!!
Took my truck here after an accident & they did a fantastic job. The body work & paint is perfect, looks like nothing ever happened. The office staff were very nice too & handled everything with insurance. Actually a very easy process overall & would happily use them again.
My vehicle (2017 Escape) was stolen, then recovered after a fender-bender. After getting it out of inpound I looked for bodyshops and went with this one because it's from my dealership and they have a transparent process. I picked my car up today after a couple weeks there and it was worth it. They kept me in the loop when things changed with repair costs, and the front desk had me talk to the repair manager overseeing my car before driving off.... He asked me to let me know if anything felt off and they'd address it.I would absolutely recommend this bodyshop. They're upfront, honest, and their work is great (but pricey). If you have a Ford, I'd at least inquire and get a quote here. They do good work.read more
What an exceptional experience from start to finish. You can tell they are under new leadership and have a customer first mentality at this shop. On 1/7/2019 I brought my 2017 Toytota Highlander to the Andy Mohr Collision Center in Plainfield to have some work done on the bottom of the drives door along with the lift gate. I was met with a warm welcome and smile by KeTina at their front desk. I explained the repairs I was looking to have and... within 5 minutes both Stacey and Gregg (estimators) had me pull the truck in for inspection. I stress this because I had stopped at another local body shop and they stated they would not even be able to estimate for 7 days, I was pretty turned off with that center. Both Stacey and Gregg were friendly and professional at the same time, and explained what needed to take place to fix the areas correctly. After thorough explanation and a fair quote I was ready to have the vehicle fixed at Andy Mohr in Plainfield. During the process they did have some extra labor that was needed to complete the repair correctly. The manager Dawn spoke with me and settled on a more than reasonable price considering the amount of work they were doing. The vehicle was completed in 3 days and looks amazing. This experience could have been really bad but the whole team in Plainfield really showed me what customer service is and their number one priority was that I was happy with my experience. Dawn and her team delivered to say the least. I will be doing business with them in the future and recommend to any and all.read more
I am very pleased with the work I had done to my Escape following an accident I was in. The entire body shop was so friendly and made sure I was kept up to date with everything that was going on during the repairs. The quickness of the repairs was amazing, and the work they did was out of this world. My vehicle looks perfect, and you would never know that anything had ever been damaged. I know the paint is hard to do at times because of the... special colors, but they nailed it when it came to doing mine. I highly recommend anyone needing body work done, to bring their vehicles here, you will NOT be disappointed. A HUGE thank you to Andy Mohr Collision Center for making my experience amazing easy and fast.read more
I am very satisfied by their work and the attention to detail that Dawn gave us from the first time we walked in which is truly what brought me back. Thank you for treating us with the utmost care Dawn.Great customer experience!