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Bloomington Reviews

Andy Mohr Collision Center

Don’t just take our word for it. Hear from our customers about their Andy Mohr Collision Center experience!

Becky Guzman
Becky Guzman
17:48 21 Nov 22
great service they got my car done sooner than expected and kept me inform the whole time
Jw Smith
Jw Smith
19:31 31 Oct 22
Teresa was absolutely amazing to work with.Her attention to detail and communication were exemplary.I would recommend Andy Mohr Collision to anyone.
Kelly Love
Kelly Love
16:12 17 Oct 22
They did a very good job. Kept me informed and did quality work
Nelson Tiburcio
Nelson Tiburcio
11:45 13 Oct 22
Great team. Bryan is an honest, no nonsense kind of guy. Highly recommend!
Jim Kuchera
Jim Kuchera
22:33 19 Sep 22
It doesn't get any better than thisBrian Crouch was, and is, outstanding.
Charles Reigeluth
Charles Reigeluth
15:28 04 Sep 22
The repair took 52 days - more than 7 weeks - and was more expensive than I expected, but this seems more a problem with Tesla than with Andy Mohr Collision Center. They did an outstanding job on the repairs and did all they could to satisfy me as a customer.
EllayMisty Williams
EllayMisty Williams
13:53 01 Sep 22
I love the personal engagement with Appraisal team and the professionalism demonstrated by the company, especially Greg.
Corrine Hurt
Corrine Hurt
14:01 15 Aug 22
I worked with Brian to get my 2022 Tesla Model 3 repaired after a fender bender. They got me in right away and the new bumper and paint looks amazing! I got the car back cleaner than I dropped it off, and the customer service was stellar. Highly recommend!
Casey Stover
Casey Stover
22:28 12 Aug 22
My insurance set me up here. Diandra took great care of me initially, and then the whole team went above when I got into a huge disagreement with my insurance. They had my back and restored my car wonderfully! Would return but let's hope I don't need to!
Robert Rob
Robert Rob
20:55 08 Aug 22
Extremely easy to work with.
Kerri Heslin
Kerri Heslin
20:51 02 Aug 22
I really like that Andy Mohr Collision prefers to use genuine parts and that the service manager, Diandra kept me informed about everything going on with my vehicle.I was very pleased with the way my vehicle looked after being repaired, it looked brand new and they even had it washed for pickup. The seat and steering wheel wrapped in plastic and the floor was covered so I felt like they took pride in their work and took extra special care to... keep the vehicles clean during the repair process.I also appreciated that Enterprise was on site to make renting and returning a rental car super easy.I 100% will utilize Andy Mohr Collision in the future if I need to and I will tell anyone that needs repair services that they will not be disappointed in Andy Mohr Collision.Thank you for taking the pretty awful experience of my accident and making it not so awful to deal with.read more
John Simmons
John Simmons
14:44 28 Jul 22
Had a great experience with the Andy Mohr Collision Center in Bloomington. My repairs were done early and were done flawlessly. I was treated with respect and all of my questions answered. I would definitely recommend Andy Mohr to others. Customer Service Manager Teresa Streeval and her team were great to work with!
Ricky Matlock
Ricky Matlock
23:38 19 Jul 22
Great service and quality work. Teresa was very helpful with dealing with the insurance company. Thanks.
n8 Pz
n8 Pz
19:29 16 Jul 22
Excellent customer service and top notch quality of the work performed. They are top of my list if I ever need work again.
Anita Goodwin
Anita Goodwin
15:53 27 Jun 22
Took my car here after hitting a deer & they were wonderful to do business with. Teresa was so very helpful & a joy to speak with each time. The work done was impeccable. I love my car so it was a relief to have such professional service getting it back to top notch shape! Thank you so much & if we ever need services again we will return here!
Ethan hutchens
Ethan hutchens
18:59 22 Jun 22
Brian did a great job!!
Cassandra Thompson
Cassandra Thompson
19:57 16 Jun 22
Our car had been hit in the front. The team did a fantastic job on repairs and paint. Teresa is an absolute angel to work with. Great job and if ever needed again this would be my first choice for any repair.
Melissa Hirtzel
Melissa Hirtzel
19:54 16 Jun 22
Someone committed a hit & run on my 2021 Hyundai Palisade and caused some damage on the driver side rear tire plastic piece. Teresa gave me the estimate same day, hooked me up with Enterprise for a rental, and kept me updated every step of the way. Even when our part was backordered ( the way of the world now ) she helped me when my rental agreement ran out. She provided me with the BEST customer service I have ever experienced. I will not go... anywhere but to Teresa! This shop works quickly, with no BS.read more
Fergus Arthur
Fergus Arthur
17:41 16 Jun 22
Incredible service. Teresa goes above and beyond to take care of her clients!
Anna F
Anna F
23:12 07 Jun 22
I could not have been happier with my experience with Andy Mohr collision. They took what was initially the worst experience for me and made it seamless, worry free, and impactful. Diandra especially was incredibly thoughtful, constantly putting me at ease with weekly updates regarding the status and cost of repairs as well as how communications were going with insurance. And, when all was said and done I was more than pleasantly surprised to... find that the repairs to my vehicle were made with parts straight from the manufacturer rather than after market or junkyard cast offs. Were I to find myself needing repairs, I wouldn't choose anywhere else but here. Their care and dedication to their customers and their craft is unmatched.read more
Maria Kioussis
Maria Kioussis
15:31 07 Jun 22
Teresa worked with me after my vehicle was hit in a collision. She was friendly, kept me informed, and worked with my busy schedule. The work was done with quality execution and on time!
LEVI FLOYD
LEVI FLOYD
16:56 02 Jun 22
Worked with Brian Taylor and he was incredibly helpful and attentive.
Nicholas McGinnis
Nicholas McGinnis
18:24 01 Jun 22
Brian is awesome! Great experience!
Christy Schlegel
Christy Schlegel
16:31 27 May 22
Great communication, prompt attention from Theresa—fantastic!
Stephen Nosko
Stephen Nosko
20:33 26 May 22
Shop was very helpful on guiding me through the process of post-collision repairs, having been my first time dealing with a collision. The repairs came out very good and Teresa was very pleasant to work with through the process as well as going an extra mile to shave off some time and prevent extra time paying for a rental (without sacrificing quality). Car appears to have even been cleaned inside and out before being returned to my... possession.Also of note: Andy Mohr is (currently) the only Infiniti certified body shop near Bloomington, IN.read more
Benjamin Veatch
Benjamin Veatch
17:10 26 May 22
Teresa was very friendly, professional and had great customer service. All around good experience.
Adam Phelps
Adam Phelps
13:25 19 May 22
Good communication, which is more than I can say for the first shop we took it to. Very pleased.
Animal 2020
Animal 2020
18:36 24 Apr 22
We recently had a paint repair done. When we closely inspected the car, we found a very small bit of dirt in the paint. The staff did not hesitate to fix the issue. The repair job looks brand new. A big thank you to our service manager Teresa for taking good care of us!
Stephanie Lee
Stephanie Lee
16:29 22 Apr 22
I own an Infiniti QX60 and Andy Mohr Collision is Infiniti certified. Even though I don't live in Bloomington, I am a repeat customer because of the amazing service given by Teresa Streeval. She's a true professional, genuine and knowledgeable.
Yeukcai
Yeukcai
16:45 02 Mar 22
The work on my car is perfect. The customer service experience was great I was informed all the time on the status of my repair and when I got my car back it looked like it was brand new it was completely clean and detailed and even the wheels done. I can't express how happy I am with the condition of my car I would never ever go anywhere else if you want attention to detail, this the place to go!!
Katy Garber
Katy Garber
19:08 17 Dec 21
Superb professionalism excellent customer service, not pushy but welcoming of your business. I was extremely satisfied with how I was treated
Jacob Mentzel
Jacob Mentzel
05:12 19 Oct 21
I was involved in a hit and run. It took over a month to sort out insurance. When I brought my car in, unmistakably serious and significant damage from a previous owner was uncovered. I was devastated. At one point I called and talked to my bank about taking out a second mortgage to finance the repairs.From beginning to end and every point along the way, Greg, Grace, and the team at Andy Mohr Collision Center went out of their way to care for... me, to be my advocate, and to help make sure my car got back safely on the road—for me and my kids. And without a second mortgage.Knowledgable, patient, friendly, compassionate. I can’t recommend better hands to place not just your car, but yourself, in when things go bad. Many, many thanks.EDIT: yesterday I was involved in a serious accident in my Fit. We ended up upside down in a ditch. My nine year old son and I walked away unharmed, because this team found and repaired significant damage to the frame of my car two years ago and made it possible for us to afford the necessary repairs. Forever grateful.read more
Greg, the manager, and staff are great!Highly recommend!Choose this place
JAC,CST
JAC,CST
14:10 16 Jan 21
Very capable and professional people at Andy Mohr Collision Center. My auto insurer, Geico, works with them for accident/collision repair and Enterprise will even deliver your rental car to the shop! In August, en route to Maine, l was hit on the highway. Geico found me a shop they work with in Bangor, and it was a great experience as well. I highly recommend Geico and the staff at Andy Mohr was great! My Tucson looks brand new! Thank you.
Tony Gard
Tony Gard
18:13 28 Oct 20
Took care of my needs quickly and was very courteous.
Vivian Mullinax
Vivian Mullinax
23:59 17 Sep 20
The staff was very accommodating and friendly. They had my car fixed and ready to go in one day! Kept me informed during the whole process, and they're willingness to help was so appreciated! Great experience, all around! I can't say enough about GEICO either, they were right on my claim, and walked me through this process with absolutely no headaches!
Gary Jackman
Gary Jackman
17:08 04 Sep 20
Very helpful
Nora
Nora
06:45 08 Nov 19
A few months since repairs to the back of my car, very happy with the quality and service.
Mike Parker
Mike Parker
20:01 04 Nov 19
Great place nice 👌😎 people. They truly want what's best for you and your budget at least that's how they made me feel.
Cindy Lake
Cindy Lake
23:38 19 Jun 19
Helping staff.
Good service but pricey
Baul Punyan
Baul Punyan
18:16 12 Mar 22
Let's start with the only reason for not getting 5 stars, not enough space for customer parking. Everything else about my experience with this business was great. The repairs looked fantastic. Rich, in charge of customer service was super helpful and friendly. Mohr places need a Rich 😉
James Dillman
James Dillman
13:57 03 Jul 21
Friendly staff and good body shop
Lee Carlson
Lee Carlson
14:51 14 May 21
They fixed my van after I hit a deer. They got me in quickly with a few questions, I was on my way home. They worked with insurance seamlessly. They took care of all the paperwork from insurance. I just had to sign a few pages. They fixed it in a week, better than before. They went above and beyond when I had a question after the repair. The seat belt did not work. They looked at it and fixed it (minor problem) for free, even... though it had nothing to fo with the accident.read more
Ben Irvin
Ben Irvin
15:45 24 Dec 20
Friendly and quick service. For me it was a one stop for inspecting damage, repairshop and getting a rental after deer strike. Including paperwork it took 20some minutes for the whole thing
Tony Huang
Tony Huang
10:45 28 Mar 20
Friendly service. GEICO adjuster onsite. Free shuttle (via the dealership).
Eugenia Chaney
Eugenia Chaney
22:43 18 Feb 20
VERY friendly and explained everything.
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Andy Mohr Collision Centers